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conference, ola, OLITA, reference, superconference

session 412: IM the Librarian – using Meebo, Skype and Unyte

session 412: IM the Librarian – Meebo, Skype-Unyte Solution
Dan Sich – UWaterloo (though soon UWO)

I’m already familiar with Meebo as reference tool so I didn’t take many notes on that. These are just random notes I made during the session (I don’t like note-taking much).

alternatives:
plugoo.com
hab.la (chat box floats, multiple pages, no lst transcripts, can ‘vanish’ when offline, trouble logging into GTalk, max 5 widgets).

Dan’s blog: http://www.shushers.ca/libraridan/

Reference with Meebo
– can put chat widget on subject guide pages
– using Google calendar for scheduling
– emails from gmail/hotmail accounts are forwarded to library email
– promotion: pass it on – “tell your friends!” after successful transaction.
– UWaterloo stats pretty good around 30-100 IM questions/month; abut 4/day in March and November.

Skype
– faster than chat, free, requires install
– bandwith is bad, but Windsows registry patch available to prevent computers being used as ‘supernodes’ (?)
– put poster in student life centre, and libraries
– on website’s quick poll asked IM question and added “Did you know yo can Skype a librarian?”

Unyte
– 1 way screen sharing (i.e no co-browsing)
– works with skype, meebo, etc.
-no proxy issues
– requires install on library computer
– no plug-ins req’d for user
– free option available
– used best in brief situations since patron will have to replicate actions in own window after viewing
– Only share with one patron at a time
– can be interrupted.
– screen lag depends on usual web traffic
– need to login to skype
– Do NOT use unyte option under tools in Skype (loads a different version (?))

Since October launch not a lot of use of skype/voip/unyte – 4-10 ‘Skypes’ per month
– one factor – skype not installed on public stations on campus.

alternatives:
spontania (active x control)
covenos
yugma (patron install req’d too)
Solomon’s VOIP world – Review of desktop sharing:
http://solokay.blogspot.com/2007/09/review-of-skype-desktop-sharing-options.html

Dan’s powerpoint with links will be posted on the conference website after the conference is over.

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About Jen

An instructor, a reader, a dog-owner, and advocate; that's how I define myself and these aspects directly impact my interests and conversations.

Discussion

2 thoughts on “session 412: IM the Librarian – using Meebo, Skype and Unyte

  1. Hi Jen,
    This is Connie from Yugma. On behalf of Yugma with our One Year Anniversary, I would like to thank you for mentioning us on your site and helping us to spread the word about our product. The blogging community had had an integral part in making Yugma one of the fastest growing real-time web collaborations services in 2007 with over 100,000 users to date.
    To express our thanks, we’re donating/sponsoring Yearly Premium Yugma accounts (valued at $99.50) to bloggers who simply ask. To learn more about this program and how to get your sponsored Yugma account, check out the details on the Yugma blog – linked below.
    http://www.yugma.com/blog/index.php?option=com_content&task=view&id=261&Itemid=1
    Please be sure to check this out soon! The window to request your account through the Yugma Blogger Program is open through today, 1/31/08.
    With Greatest Appreciation,
    Connie and the rest of the Yugma Team
    PS: Be sure to stay tuned! Yugma is set to release new features and improved performance in the next few weeks and months. To keep informed of all the happenings, check out http://www.yugma.com under the news and blog.

    Posted by Connie @ Yugma | 31 Jan 2008, 7:09 PM
  2. But Meebo doesn’t provides video streaming. Skype and Yugma are good for conferencing collaborations with fewer attendees. Especially Yugma which I am still using in collaboration with my http://www.rhubcom.com conferencing appliance.Ideal thing is one don’t have to configure anything..just register and attend the meet.

    Posted by Happy | 28 Mar 2008, 5:30 AM

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